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Darlington Building Society: Savings reviews

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4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
We got advice about different savings accounts and the advisor was very friendly. She sorted out a new account for us which we are very happy with. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Service in branch was perfect! Slight hiccup with head office last time but that's now history!. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Made us feel very welcome and made the whole process very easy and simple. 100% recommend. Service was amazing. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Fantastic, very helpful, and explained everything well. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Ideal place - situated well - service is excellent. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Always friendly and approachable staff. Clean and welcoming environment. Never feel hurried to carry out business I've come in for. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
I like the staff - very friendly and no improvements needed. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Staff are always pleasant and helpful. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
When I come in, staff are always happy to help and they are lovely staff. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
The member of staff was nice and let my mum sit to be served. More staff on would be good as it was a busy lunchtime and there was only one person. Reviewed on: 18th September 2024
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