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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

4
Just put more staff on when there are queues. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Nice and friendly - but could do with a cashpoint/card account. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
I always have an excellent service. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Felt comfortable and at ease with the service, I was treated with politeness. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Friendly, helpful service done in a very professional way. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Friendly, helpful, efficient staff. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Great customer service and extremely helpful and happy staff. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
The speed at getting appointments. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Excellent service, thank you! Everything was explained very clearly and she was a very lovely lady. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Fantastic service - informative and friendly. Reviewed on: 18th September 2024
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Verified Member

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