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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
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C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12445)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

Long wait in the call queue, otherwise very good

4
Long wait in the call queue, otherwise very good Reviewed on: 21st August 2024
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LC

In branch service review

5
Lovely staff. Nice clean branch. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Staff are always polite and helpful. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Sandra was pleasant, professional, and explained everything to me so that I understood. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Local, friendly, competitive accounts and rates. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
I had a very good experience, everything was explained in detail. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
More telephone appointments going forward please. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
Excellent service from Sandra today. Clear information. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
Great personal face-to-face contact. Reviewed on: 17th August 2024
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Verified Member

Excellent Service

5
I spoke to Simon today and he was very professional, friendly and knowledgeable. He quickly resolved my initial query and then was able to help with another two questions I had. Simon went above and beyond explaining every thing he was doing. He is a credit to DBS. Thank you Reviewed on: 17th August 2024
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Jacs R

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