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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12447)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
The staff were very bubbly and made the transaction easy. Brilliant service for everything. Reviewed on: 29th June 2024
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In branch service review

4
Very pleasant staff - efficient. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Always excellent customer service. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Helpful and explain everything so I would understand. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Always helpful and explain everything I may not understand. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Very friendly staff and approachable, explained all information very well. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Happy with the service, done what was required. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Excellent service, very understanding when I told staff about my situation and explained what I needed to do to update my account. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Staff explained all accounts very well. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Friendly staff and smart building. Reviewed on: 28th June 2024
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