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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12447)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
I was well informed about my finances and understood which was very helpful. Reviewed on: 26th June 2024
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Verified Member

In branch service review

5
Pleasant environment, helpful, friendly and efficient staff. Reviewed on: 26th June 2024
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Verified Member

In branch service review

5
Very friendly staff. Approachable and knowledgeable. Reviewed on: 26th June 2024
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Verified Member

In branch service review

5
Great, friendly and very knowledgeable. Reviewed on: 25th June 2024
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Verified Member

In branch service review

5
Friendly, knowledgeable staff and branch on the high street, unlike the banks. Reviewed on: 25th June 2024
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Verified Member

In branch service review

5
The whole process was clear and efficient and explained every step of the way. Didn't feel rushed at all. I like that I can talk to a real person and get my questions answered easily. Chantelle was very pleasant and engaging. Reviewed on: 25th June 2024
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Verified Member

In branch service review

5
Personal, face-to-face and the staff know about the services provided. Reviewed on: 25th June 2024
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In branch service review

5
Branch in on the high street which we like. Reviewed on: 25th June 2024
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Verified Member

In branch service review

5
Personal contact, local branch, approachable staff, friendly and professional. Reviewed on: 25th June 2024
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Verified Member

In branch service review

5
Personal contact within a local branch. Friendly, efficient staff. Reviewed on: 25th June 2024
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Verified Member

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