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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12447)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

4
Always polite and efficient - a bit slow when paying in cheques though. Reviewed on: 21st June 2024
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Verified Member

In branch service review

4
Very good, I enjoy being able to see people in person. Do not close the branches please. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Very friendly, helpful cystomer assistant in Northallerton. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Friendly and helpful. Explained my ISA investment. On the high street. Managed to complete ISA today. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
The staff in Northallerton were extremely helpful and pleasant. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Very good and always helpful and supportive. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Staff always very friendly and helpful. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Friendly, helpful service. Always pleased with overall presentation of our local branch, clean and tidy. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Probate on mum's account efficiently finalised streamlining dad's accounts as registered EPA for ease. Staff were understanding and patient. Reviewed on: 21st June 2024
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Verified Member

In branch service review

5
Everybody is friendly, no improvement necessary. Reviewed on: 20th June 2024
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