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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Efficient, helpful and extremely friendly. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Very good experience. Friendly and knowledgeable staff who provided clear information on options. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Personal, friendly and efficient staff. Convenient branches too. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
The Darlington is customer led service at its best - rare these days. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Pleasant and efficient atmosphere. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Very friendly and easy to access what I needed. Reviewed on: 14th June 2024
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Verified Member

Simon helped me set up an online account really smoo...

5
Simon helped me set up an online account really smoothly. Reviewed on: 14th June 2024
Holly D's avatar
Holly D

In branch service review

5
Friendly, knowledgeable and welcoming. No change, keep what you do. Maybe smaller local branches in Darlington would be beneficial. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
I very much enjoy the personal service, face-to-face, with the friendly, helpful and professional staff in our branch. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Staff always helpful and polite. For us everything is good - no improvement required. Reviewed on: 14th June 2024
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Verified Member

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