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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
On entering the Bishop Auckland branch I was greeted by a member of staff. They were hlepful and friendly. I got what I wanted quickly. Reviewed on: 12th June 2024
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Verified Member

In branch service review

5
Perfectly happy with all of today's interaction. Reviewed on: 12th June 2024
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Verified Member

In branch service review

5
Always polite and helpful staff. Reviewed on: 11th June 2024
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Verified Member

In branch service review

5
Good customer service and friendly. Reviewed on: 11th June 2024
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Verified Member

In branch service review

5
I have been with the Buidling Society for 44 years. Reviewed on: 10th June 2024
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Verified Member

In branch service review

5
At ease during the meeting. Very patient and everything was explained well and very courteous. Reviewed on: 10th June 2024
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Verified Member

In branch service review

5
I was very impressed with the advice I was given. Reviewed on: 8th June 2024
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Verified Member

In branch service review

5
Improvement: The photo copying machine did not print out my details opposite to the questions asked, difficult to interpret. Advisor kindly hand wrote out another form which I then happily signed. This problem with the equipment needs urgent attention. Reviewed on: 8th June 2024
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Verified Member

In branch service review

5
Nice, friendly, knowledgeable staff. Reviewed on: 8th June 2024
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Verified Member

In branch service review

5
I have had an account with Darlington Building Society for years. And everytime I come the staff are brilliant and very helpful and it's a pleasure to come in. Reviewed on: 8th June 2024
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Verified Member

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