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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
It's such a friendly place and the staff are lovely. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Members of staff are courteous to me. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Nothing to say, all good. Very friendly, helpful staff. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Always a pleasure to come into the branch, everyone is so lovely. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
The customer service is head and shoulders above Virgin Money. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Local service, experienced staff, good opening hours. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
The lady who served me was very chatty and informative, she made it easy for me to find the right products. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Local to me, friendly staff. Good solid, financial advice. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Very friendly and helpful staff. Reviewed on: 6th June 2024
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Verified Member

In branch service review

5
Closed Hartlepool and Billingham branch. Not a convenient distance now. If the branch was closer to where I live I would definitely use the Darlington more. Reviewed on: 6th June 2024
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