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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Very friendly, clean and nice staff. Reviewed on: 6th June 2024

In branch service review

5
Always friendly, efficient service. Very happy with service. Reviewed on: 6th June 2024

In branch service review

5
Friendly staff who always put me on the right track. Reviewed on: 6th June 2024

In branch service review

5
Made an appointment easily, well-informed and friendly service. Reviewed on: 5th June 2024

In branch service review

5
Always great service, very helpful and efficient. Reviewed on: 5th June 2024

In branch service review

5
I like that you are able to come into a branch. Reviewed on: 5th June 2024

In branch service review

5
Very easy and friendly service - very good. Reviewed on: 3rd June 2024

In branch service review

5
I had a good experience, sorting out my two rolling bonds and changing to an ISA and a bond. Everything was explained clearly. Reviewed on: 31st May 2024

In branch service review

5
Very happy with all part of service. Need to have local branch to call in. Reviewed on: 31st May 2024

In branch service review

5
I was very pleased with the service from Karen, she was very helpful and friendly. Reviewed on: 31st May 2024

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