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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Excellent service, really pleasant and explained everything. Great, and coffee was lovely. Reviewed on: 3rd May 2024

In branch service review

5
Lovely service and very informative. Reviewed on: 2nd May 2024

In branch service review

5
I like that I can go into the branch to talk to a person. They are all so friendly and easy to talk to. They explain everything so very well. Only improvement could be to open a bit longer. Reviewed on: 2nd May 2024

In branch service review

5
Close to home, and you can arrange appointments. Reviewed on: 2nd May 2024

In branch service review

4
I like that it is local and I can just walk to it. There is still a branch I can visit to get advice and withdraw money if necessary. Reviewed on: 2nd May 2024

In branch service review

5
Very friendly, professional service. Reviewed on: 2nd May 2024

In branch service review

5
Brilliant, fast, efficient and all round amazing. Reviewed on: 2nd May 2024

In branch service review

5
Very friendly service, will be recommending to other family members. Reviewed on: 2nd May 2024

In branch service review

5
Just keep on as you are. Don't change anything and keep all branches open. Reviewed on: 2nd May 2024

In branch service review

5
Friendly staff and local branches. Reviewed on: 2nd May 2024

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