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Darlington Building Society: Savings reviews

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4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

3
Tried other places then came to DBS. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Debra was very informative and gave us all the information we needed to open a savings account. Was pleased with the service. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Friendly service from the moment we entered the store. Staff provide lots of information in a way that is easy to understand. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Excellent service, very knowledgeable staff. Lovely atmosphere in the branch, I was made to feel very welcome, far better than the high street banks. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Opened a JISA for my son, was informed of other products, I will definitely open other savings accountss. Great service, friendly staff. All good. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Always very friendly and helpful. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Great service as always, pleasant and friendly staff. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
I like that it is still on the high street. Staff are always friendly and helpful. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Friendly and knowledgeable staff. I value a branch to visit. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
very hospitable customer service. Everything explained in detail. Friendly and reassuring. Reviewed on: 30th April 2024
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Verified Member

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