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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Always helpful in the branch with all your money adv...

5
Always helpful in the branch with all your money advice e Reviewed on: 28th March 2024
Brenda H's avatar
Brenda H

Great rates, friendly staff, and online portal makes...

5
Great rates, friendly staff, and online portal makes saving easy. Reviewed on: 28th March 2024
Shocking's avatar
Shocking

Local,guidances on their products

5
Local,guidances on their products Reviewed on: 27th March 2024
David Wiener 's avatar
David Wiener

In branch service review

5
It was very relaxed and helpful. Reviewed on: 27th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and professional service. Very thorough, re-introduce plastic wallets. Increase interest rates and Building Society freebies. Reviewed on: 27th March 2024
Verified Member's avatar
Verified Member

There's even help with problems from 20 years ago!

4
Although calls are no longer answered in branch (whatever the letters that branches send may indicate), the Head Office assistance was second to none. There was creative thinking in trying to solve an issue from over 20 years ago and a willingness to understand and solve the problem. Reviewed on: 27th March 2024
Elef's avatar
Elef

In branch service review

5
Very helpful, patient and they know their products. Reviewed on: 26th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
I am very happy with the services I have had today. Reviewed on: 26th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very easy to arrange an appointment, and friendly staff are very helpful. Reviewed on: 26th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always very friendly and show and interest in the right product for us. Reviewed on: 25th March 2024
Verified Member's avatar
Verified Member

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