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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very good experience. Charley was very good at explaining how the different accounts worked which helped us to make an informed choice. Reviewed on: 13th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really happy with the service provided, easy to understand. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Punctual, friendly, helpful and knowledgeable. Couldn't fault the service and the products offered - my investment ws handled perfectly. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything done with minimum fuss and very helpful, also it's a local business. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

They didn’t do as I asked in my letter.

2
They didn’t do as I asked in my letter. Just returned passbooks without even updating. With a letter telling me to send in my passbooks!!! Didn’t reply to my email either Reviewed on: 11th March 2024
Wise owl 's avatar
Wise owl

In branch service review

5
Those at the desk are professional and so helpful. Reviewed on: 11th March 2024
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Verified Member

In branch service review

5
Always very helpful and friendly staff. Reviewed on: 11th March 2024
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Verified Member

In branch service review

5
I like the fact that a branch is accessible with approachable people. Reviewed on: 11th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly, professional and helpful. I did not like the call beforehand to remind me - not helpful to get cold calls asking for details. Reviewed on: 9th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra from Darlington was very helpful and pleasant with me, she gave me all the necessary detail of the account I opened. She was very thorough and a wonderful person to work at Darlington Building Society. Reviewed on: 9th March 2024
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Verified Member

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