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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,250 reviews, last reviewed 29th Jan 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Annual Savings review Have an Annual Savings review - always found Darlington Building Society staff to be very helpful with renewing ISA's and other savings accounts. Reviewed on: 29th January 2026
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marin

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12250)

Review of the Darlington Building Society, Savings:

My (non!) grasp of technology

5
Being a technophobe, I totally messed up my login to the new Darlington website. This happened months ago and I have been putting off getting in touch with the Society via telephone, as I knew probably wouldn't understand, what I had to do. Simon answered my call and was very knowledgeable, helpful and polite, sometimes having to repeat some of the stages, but in the end he got me through it. Thank you Simon. Reviewed on: 22nd December 2023
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DBS Verified Member

In branch service review

5
Always helpful and friendly staff. Reviewed on: 17th December 2025

In branch service review

5
Personal, friendly, competent service. Reviewed on: 17th December 2025

In branch service review

5
Staff are all very helpful and very friendly and have time for the customer. Reviewed on: 17th December 2025

In branch service review

5
Everyone is always really friendly. Reviewed on: 17th December 2025

In branch service review

5
Welcoming, very knowledgeable about products offered. Friendly staff. Reviewed on: 17th December 2025

Very knowledgeable staff and extremely helpful.

5
Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025

In branch service review

5
Experience good - keep up the good work. Reviewed on: 16th December 2025

In branch service review

5
Very good service, helpful staff. Reviewed on: 16th December 2025

In branch service review

5
Staff very kind and helpful. Nice Atmosphere (Friendly). Reviewed on: 15th December 2025

In branch service review

5
Very professional easy to converse with explained everything we asked. Reviewed on: 15th December 2025

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