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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (970 reviews)

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4.77

Based on 970 reviews, last reviewed 3rd Sep 2026

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

I’ve had a 5 year fixed rate with your selves, then...

I’ve had a 5 year fixed rate with your selves, then with the inflation fluctuating up and down prices, I’ve managed to get another 5 year fixed rate at a good percentage. Haven’t looked elsewhere really good customer service Reviewed on: 16th April 2025

Simply the best Mortgage Lender

Simply the best mortgage lender I have experienced to date. Reviewed on: 16th April 2025

We always send an email to Paula regarding our mortg...

We always send an email to Paula regarding our mortgage and she always responds that day which is great for us. Reviewed on: 16th April 2025

Remortgaged with Darlington, totally hassle free a t...

Remortgaged with Darlington, totally hassle free a total breeze. Took away all the anxiety of remortgaging. Reviewed on: 16th April 2025

It was smooth and clear prompt reply

It was smooth and clear prompt reply Reviewed on: 16th April 2025

Excellent customer service

Darlington provided us with an interest only mortgage despite being relatively advanced in years! The process was straightforward and they have kept us informed throughout the whole process and since the granting of the mortgage. Reviewed on: 15th April 2025

Supporting the older lender - thanks Darlington

Darlington were one of the few mortgage lenders who would offer us a mortgage due to our ages. They recognised we had excellent credit ratings and supported our aspiration to own a home again. Reviewed on: 15th April 2025

Darlington have provided me with a self build mortga...

Darlington have provided me with a self build mortgage in partnership with BuildLoan. They have been very supportive and good communicators throughout the process, alongside being quick to coordinate stage payments which has been critical in enabling the build process to run smoothly. Reviewed on: 14th April 2025

An older lady

As an older lady I was pleased that Darlington offered me a mortgage at my age. Reviewed on: 13th April 2025

DBS were very helpful and assisted me along the way.

DBS were very helpful and assisted me along the way. To add to this, no question went unanswered. Reviewed on: 12th April 2025

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