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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Mortgage review

5
Very efficient, kept me informed every step of the way and good knowledge of product. Reviewed on: 9th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Gave a first time buyer a better chance of getting on the ladder! Reviewed on: 8th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The Darlington staff were pleasant and helpful when I called. Enact were used as my conveyancer included within my mortgage and there services were very poor. Reviewed on: 7th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Staff very approachable, helpful, personable. No recommended changes Reviewed on: 6th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The advice I was given was clear and informative which enabled me to make a confident decision. My adviser was friendly, polite and efficient. No complaints!! Reviewed on: 29th February 2020
Direct Sales branch customer's avatar
Direct Sales branch customer

Tubwell Row branch review

5
Communication was excellent with our mortgage adviser Reviewed on: 27th February 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Mortgage

5
Great advice from my mortgage advisor Cheryl, very helpful and understanding of our situatuon Reviewed on: 6th February 2020
Clare's avatar
Clare

Great support for a complex customer

5
I didn’t think I could get a mortgage for my client, however, Chris, the BDM went over and above to find a solution that allowed an elderly client to remain in their home. Reviewed on: 6th February 2020
Joe's avatar
Joe

Mortgage review

5
All your staff are very cheerful and helpful at this minute I believe there is very little you could do better Reviewed on: 5th February 2020
Direct Sales branch customer's avatar
Direct Sales branch customer

Mortgage review

5
Although I dealt with you via a broker, the service was very efficient and personal throughout. A breath of fresh air. Thank you! Reviewed on: 4th February 2020
Mortgage customer's avatar
Mortgage customer

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