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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.84
Based on 811 reviews, last reviewed 12th Apr 2025
1150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

DBS were very helpful and assisted me along the way. DBS were very helpful and assisted me along the way. To add to this, no question went unanswered. Reviewed on: 12th April 2025
Mer D's avatar
Mer D

Latest lowest rating:

2

Interest rate reductions not sufficient Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Custom... Read more Reviewed on: 11th April 2025
Hormas G's avatar
Hormas G
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

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Darlington Building Society Mortgages reviews (811)

Mortgage review

5
The fact that you are so friendly on the phone and so very helpful. Thank you. Reviewed on: 8th November 2017
Mrs Waugh's avatar
Mrs Waugh

Mortgage review

5
Staff connection and interaction is first class. Definitely a cut above any other bank I have dealt with. Excellent! Reviewed on: 5th November 2017
Roger's avatar
Roger

Redcar branch review

5
Redcar branch were very helpful. Emailed our consent forms to the Darlington branch to enable us to complete. Reviewed on: 2nd November 2017
Teresa's avatar
Teresa

Mortgage team review

5
Darlington Building society easy to deal with and very helpful. Enact Solicitors however made a few mistakes. Overall satisfied Reviewed on: 30th September 2017
Faye S's avatar
Faye S

Mortgage team review

5
We have used the Darlington BS for many years and never consider to go anywhere else Reviewed on: 1st September 2017
Sandra B's avatar
Sandra B

Tubwell Row branch review

5
From the very start of our application, we received a friendly and informative service it could not be better Reviewed on: 29th August 2017
D Hedley's avatar
D Hedley

Mortgage review

5
Excellent service in setting up a mortgage for us. Excellent customer service when dealing with my questions. Very polite, very professional Reviewed on: 29th August 2017
D Aldridge's avatar
D Aldridge

Mortgage review

5
Our mortgage application was quick, clear and expertly dealt with. No problems whatsoever Reviewed on: 25th August 2017
D Bowker's avatar
D Bowker

Mortgage review

4
Need to improve communications with customers Reviewed on: 7th August 2017
Govier's avatar
Govier

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

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