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Darlington Building Society: Mortgages reviews

4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Mortgage review

5
"James Leighton" carried out the negotiations and our direct contact has been minimal but we have no complaints. Indeed, we are really pleased with everyhing to date. Reviewed on: 15th July 2020

Mortgage review

5
A very helpful and convivial communication with my adviser, Ann Martin to bring me to the stage in finality of my application for which I am very thankful and relieved Reviewed on: 30th May 2020

Mortgage review

5
Very efficient service, quick and helpful Reviewed on: 29th May 2020

Barnard Castle branch review

5
Helpful information couldn't do better Reviewed on: 15th April 2020

Mortgage review

5
Darlington made our home purchase possible. Overcame obstacles of age, citizenship, foreign currency. Thank you. Reviewed on: 19th March 2020

Mortgage review

5
We like the fact that individual applications for a mortgage are considered when circumstances are a little bit different from an average request. In our case, we are a little more mature! Reviewed on: 18th March 2020

Mortgage review

4
Cheryl the mortgage advisor was brilliant in explaining mortgage procedure. Have not given higher score because not satisfied with conveyancy and valuation fee Reviewed on: 17th March 2020

Mortgage review

5
Kept well informed through the mortgage process. Helpful and friendly staff Reviewed on: 12th March 2020

Mortgage review

5
I like that you acknowledge and lend to older people to acquire their homes Reviewed on: 11th March 2020

Mortgage review

4
Our case was complicated and due to misreading the case, a delay to application approval occurred. Reviewed on: 10th March 2020

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