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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Amazing service from Chris Blewitt at the society

5
Chris just couldn’t do more for us, felt really looked after and very professional Reviewed on: 12th November 2019
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Gina Shaw

Superb service

5
The team always give an exceptional service and will go above and beyond to get the right results! Reviewed on: 12th November 2019
Shan's avatar
Shan

Mortgage Advisers

5
Darlington Building Society have the best Mortgage advisers. They are friendly, very professional and they are very knowledgeable. They are very helpful, especially being a First time buyer, they go through everything carefully to make sure you understand, I couldn’t fault them. Excellent customer service by all. Reviewed on: 12th November 2019
Emma's avatar
Emma

Mortgage branch review

5
No complaints. Process satisfactory Reviewed on: 6th November 2019
Mortgage branch customer's avatar
Mortgage branch customer

Mortgage branch review

5
Getting through was problematic, however used email which did the trick. 'Moneymatters' consider you efficient Reviewed on: 5th November 2019
Mortgage branch customer's avatar
Mortgage branch customer

Making Complex Cases Simple

5
A great criteria that really helps with those complex cases. A BDM team who consistently go over and above to support their broker partners & a head office team who work tirelessly to get cases through to offer. Reviewed on: 5th November 2019
Chris Blewitt's avatar
Chris Blewitt

The best!

5
Individual underwriting at its finest. Reviewed on: 5th November 2019
Tanya's avatar
Tanya

Great service for a complex case

5
Their intermediary team have been a great support in helping me with a very complex case. A delighted Broker and a delighted customer. Reviewed on: 4th November 2019
Jamie's avatar
Jamie

Mortgage review

5
Went through a 3rd party so only recently had direct contact with Darlington. Everyone we have spoken to have been really friendly and patient - a lovely experience - mortgages are stressful so very nice to hear a friendly voice. Reviewed on: 25th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I can't thank Darlington Building Society enough for giving us the mortgage and I feel nothing could be better right now. Thank you. Reviewed on: 24th October 2019
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Mortgage customer

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