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Direct Line: Landlord Insurance reviews

View other Direct Line products
3.04
Based on 42 reviews, last reviewed 9th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
38%
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17%
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2%
2 star
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0%
See only 1 star reviews
43%

Latest highest rating:

5

decent price and service for multi properties. decent price and service for multi property landlords insurance Reviewed on: 9th September 2025
Berni Meehan's avatar
Berni Meehan

Latest lowest rating:

1

Direct Line promise 4 hours I waited 72 hours I was persuaded to take out a landlord home emergency insurance by a Direct Line Insurance advertisement on the radio promising a qualified engineer a... Read more Reviewed on: 8th October 2024
Testadura's avatar
Testadura
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About this product

Does Direct Line landlord insurance do a good job protecting your property? Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

Direct Line Landlord Insurance reviews (42)

Review of the Direct Line, Landlord Insurance:

Read The Small Print Carefully - Buyer Beware

1
I have Land Lords Insurance with Direct Line and my tenants had a problem whilst I was away on holiday and so they contacted the local Register Safe Gas plumber that services and repairs the property. The heating system had failed and the plumber had to locate the problem - the plumbers had to check all the heating pipes for leaks and this meant lifting floors and replacing tanks and equipment a process of elimination - eventually the plumber found that a coil inside a tank had failed - anyway I reported the problem to Direct Line in arriving back and they said to contact them again once the work has been completed. A few weeks later the invoice arrived and I rang Direct Line - their response was that they will pay for any secondary water damage but locating and fixing the leak wasn’t covered. The fact that my tenant managed to quickly locate the local plumber prevented the damage. I asked them about the advert on tv showing Direct Line coming to the rescue of a Landlord was intact he had the upgraded 5 star cover and not the standard cover they had provided to me. So be warned - Read you renewal carefully Direct Line only under certain conditions cover plumbing emergency breakdowns. We won’t be renewing the insurance cover in this or any other properties we have. David Netherway Reviewed on: 25th November 2019
David Netherway 's avatar
David Netherway

CheekyCharges Campaigner

4
Easy to apply and had the product I needed Reviewed on: 13th March 2016
Susan D Law's avatar
Susan D Law

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