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Discount Insurance: Landlord Insurance reviews

4.82
Based on 492 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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11%
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1%
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1%
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2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (492)

Review of the Discount Insurance, Landlord Insurance:

Christine has done an amazing job of sorting out my...

5
Christine has done an amazing job of sorting out my renewals. Thank you I really appreciate your attention to detail and customer service. Reviewed on: 9th October 2024

Excellent

5
The lady was very professional and helpful. Explained everything and made sure you understood by asking questions. Reviewed on: 30th September 2023

Top drawer service at a great price.

5
Have been with Discount Insurance for a few years now. Their policies are clearly written and explained, documentation comes through promptly and the renewal process is quick and with no unreasonable ratcheting up of price - perfect Reviewed on: 29th September 2023

Excelent customer service

5
So refreshing to have phone calls picked up straight away and to have a friendly and professional service. Very impressed. Reviewed on: 28th September 2023

Helpful and efficient service

5
Every agent I have spoken to and taking out a policy or renewing one has always been polite and helpful. Any questions are answered and explained clearly too. Reviewed on: 28th September 2023

Thank you for your help

5
Helpful member of staff , Kendall Reviewed on: 27th September 2023

All round great value

5
Always great value Easy to talk to Doesn’t jump in price year on year Reviewed on: 27th September 2023

Insurance renewal & a query.

5
Service & explanation of query exemplary. Thank you. Would definitely recommend Reviewed on: 27th September 2023

Value for money

4
Quick and efficient easy to contact. Reviewed on: 27th September 2023

Excellent customer service

5
The insurance consultant I dealt with called Shannon listened and really understood my specific requirements for the renewal of my block landlord Insurance policy. She escalated a few concerns to her management team and got back to me very quickly resolving my initial concerns and provided excellent customer service so was happy to renew my policy. A very professional, positive experience and I would recommend this company to other landlords Reviewed on: 27th September 2023

simple, affordable service

5
I've used discount insurance for a few years and it's always been very straightforward. They're easy to get in touch with and speak to. Reviewed on: 27th September 2023