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Dudley Building Society: Financial / Pension Advice reviews

View other Dudley Building Society products
4.59
Based on 55 reviews, last reviewed 19th Jun 2025
No new 5 star reviews
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No new 1 star reviews
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2 star
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2%

Latest highest rating:

5

Great service, but better interest on savings elsewhere Great service, but better interest on savings elsewhere Reviewed on: 19th June 2025
Susan Hoyle's avatar
Susan Hoyle

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS
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About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

Dudley Building Society Financial / Pension Advice reviews (55)

Review of the Dudley Building Society, Financial / Pension Advice:

Very helpful and friendly

5
Recently had a consultation with Mr Roger Dutton, Financial Adviser, arranged via Dudley Building Society at their Gornal branch. Very useful meeting with lots of good advice and with no 'hard selling' at all. Reviewed on: 23rd May 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great friendly staff

5
It's always a pleasure to visit the branch and speak to a real person. The ladies in the Gornal branch are wonderful. Reviewed on: 25th November 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great customer service

5
Always thorough with security and very helpful customer service Reviewed on: 22nd November 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Fantastic

5
Staff always very helpful and very welcoming Reviewed on: 28th October 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful

5
Couldn’t of been more helpful. Very satisfied. Reviewed on: 7th October 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Very helpful - Paid cheque in envelope for me Reviewed on: 1st October 2021
Dudley branch customer's avatar
Dudley branch customer

Excellent

5
The staff are very friendly and helpful, Reviewed on: 16th September 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly h greatelpful

5
Pleasant great service have been with dbs for about 25 years or more Reviewed on: 15th September 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley intermediaries

3
terrible service levels. 3 days of constant ringing and leaving messages with no call back! Reviewed on: 12th August 2021
Broker Feedback's avatar
Broker Feedback
Reply from Dudley Building Society Hi, we’re sorry to hear that you have had a poor experience with us. Please email [email protected] with your name, enquiry and best contact number for a member of the team to assist. If you could let the team know which option you chose when you called, we can look into this further. Response date: 13th August 2021
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Dudley Building Society

Fantastic

5
Whenever I go the staff are very friendly and helpful Reviewed on: 25th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent

5
I have been with Building Society for years. They have never let me down. Reviewed on: 25th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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