Smart Money People Logo
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,524 reviews, last reviewed 16th Jun 2025
35% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thankyou! I would like to say a BIG thankyou to the lovely front desk staff who really went our of their way to help myself and my daughter with a transaction o... Read more Reviewed on: 16th June 2025
Katie's avatar
Katie

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
Visit provider site Read all reviews See your review

About this product

Dudley Building Society Savings reviews (3524)

Review of the Dudley Building Society, Savings:

Been with the Dudley Building Society since my scho...

5
Been with the Dudley Building Society since my school days 12yrs old I'm know in my 70's always had excellent service its a pleasure to go into your branch in Lower Gornal always greeted with a smile just love your staff makes my day every time Reviewed on: 1st May 2025
Georgette 's avatar
Georgette

In branch service review

5
Nothing to improve. Excellent service. Reviewed on: 28th March 2025

In branch service review

5
Very helpful, explained what she was doing and why. Kept me updated. Excellent service, thank you. Reviewed on: 28th March 2025

In branch service review

5
Came today to transfer from one account to another, Brenda was very helpful and gave good advice. Reviewed on: 28th March 2025

In branch service review

5
We have been impressed by the helpfulness and friendliness of the staff as well as their honesty and professionalism. Reviewed on: 28th March 2025

In branch service review

5
A very polite service helping with a bank transfer. Reviewed on: 28th March 2025

In branch service review

5
Staff are very helpful and friendly with great knowledge. Reviewed on: 28th March 2025

In branch service review

5
personal touch, and Brenda helped me find a better account for my savings today. Reviewed on: 28th March 2025

Not great for online accessibility

3
Probably a great Building Society to deal with in-branch, but as an internet customer it was very difficult to access statements online and none were ever posted to me. I didn't even receive a passbook which made closing my account quite tricky. I was told there was a glitch with the system which prevented me from seeing my transactions but this remained unfixed for weeks. Would not open another online account with Dudley. Reviewed on: 26th March 2025
Rachel M's avatar
Rachel M

In branch service review

5
Always had excellent customer service. Reviewed on: 26th March 2025

In branch service review

5
Excellent customer service as always. Reviewed on: 26th March 2025

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill