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Dudley Building Society: Savings reviews

4.87
Based on 3,731 reviews, last reviewed 9th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings review Tracey provided all the information required to help me make an informed choice regarding my savings accounts. Reviewed on: 9th March 2026
Katie E's avatar
Katie E

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3731)

Dudley Building Society Branch Review

5
Very efficient, helpful and pleasant. Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

5
Jane provided all information in a clean and easy to understand manner. Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

5
We were advised and helped without making an appointment. Beyond the call of duty by Carol! Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

5
Very pleasant, friendly service. Explained everything really well. Very efficient. Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

4
Brenda was very helpful and answered all the questions I had. She is a star. Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

5
Quickly able to sort out any issues and sort out any questions I had - very knowledgeable and great customer service. Reviewed on: 23rd June 2023

Dudley Building Society Branch Review

5
Brenda was very friendly and efficient, completed my ISA transfer to move account in a timely manner. Reviewed on: 23rd June 2023

Useless

1
I tried to open a new account but Dudley declined. Although I am an existing member, lived at the same address for decades and have had the same bank account for decades they say they cannot prove my identity. Maybe some staff training would help? Reviewed on: 21st June 2023

Fair, Reasonable and Competitive

5
Always found them very transparent, helpful, and supportive. Reviewed on: 19th June 2023

First Class Service

5
I have found Dudley BS to be helpful and competant and offer good rates . No problems at all . Have had trouble with other BSs . Dudley is a small b.s. but gives excellent service even to savers who do not live locally , unlike some other BSs who restrict services to a local areas. Pleased I discovered the Dudley . Reviewed on: 19th June 2023

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