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Dudley Building Society: Savings reviews

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4.87
Based on 3,525 reviews, last reviewed 17th Jun 2025
40% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Establishes and trustworthy building society Using the online service makes things easier, long standing society gives me confidence. An excellent building society. Reviewed on: 17th June 2025
Jonathan Robins's avatar
Jonathan Robins

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society Savings reviews (3525)

Review of the Dudley Building Society, Savings:

Been with the Dudley Building Society since my scho...

5
Been with the Dudley Building Society since my school days 12yrs old I'm know in my 70's always had excellent service its a pleasure to go into your branch in Lower Gornal always greeted with a smile just love your staff makes my day every time Reviewed on: 1st May 2025
Georgette 's avatar
Georgette

In branch service review

5
Staff friendly, helpful and professional. I like being able to telephone the branch. Reviewed on: 19th March 2025

In branch service review

5
Very efficient, answered all of our questions. Reviewed on: 19th March 2025

In branch service review

5
Excellent customer service from Julie - would recommend to others. Reviewed on: 19th March 2025

In branch service review

5
Very friendly, helpful and efficient service. No improvements needed. Reviewed on: 19th March 2025

In branch service review

5
Updated my account and contact details. It was a very simple and easy process. Reviewed on: 19th March 2025

In branch service review

4
Some missing options within the maturity reinvestment paperwork, and I think you should review using Royal Mail. Reviewed on: 19th March 2025

In branch service review

5
Excellent customer service, they could not have been more helpful or pleasant to deal with. Reviewed on: 19th March 2025

Great eco friendly experience.

5
Great eco friendly experience. I needed somewhere safe to place a small amount of savings and I was pleased to be able to use a traditional building society Reviewed on: 14th March 2025
Building SocietyFan's avatar
Building SocietyFan

In branch service review

5
I always find the staff very helpful when I visit the branch. Reviewed on: 14th March 2025

In branch service review

5
Very helpful and friendly staff. Reviewed on: 14th March 2025

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