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Dudley Building Society: Savings reviews

4.83
Based on 3,756 reviews, last reviewed 26th Jun 2026
41% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful staff I had problems with transferring money from my bank to the society and the staff on the phones could not have been more helpful. Reviewed on: 26th June 2026
Marian R's avatar
Marian R

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3757)

Poor childish, unprofessional service, contempt towards those who make complaints.

1
Dreadful poor quality staff, inexperienced and poorly trained. A gravy train for the board members the only ones who are interested in keeping the society going so that they can enrich themselves. Reviewed on: 23rd June 2022
Reply from Dudley Building Society Thank you for your feedback, we're really sorry to hear that you had a bad experience with the Society. We encourage you to get in touch with us so we can investigate the issue further. Response date: 24th June 2022
Dudley Building Society Logo
Dudley Building Society

Excellent customer service

5
Friendly team and excellent customer service would definitely recommend to my friends and family Reviewed on: 23rd June 2022

Friendly & efficient!

5
When ever I have even a small 'unimportant' question about my savings I always get a prompt friendly reply! Many thanks. Reviewed on: 20th June 2022

Excellent service

5
Received excellent service on my grand daughters regular saver accounts. Thanks Reviewed on: 19th June 2022

Excellent Building Society

5
When looking for a Building society to deposit a savings amount the Dudley is a the top of the list, efficient and easy to deal with. Good website, was able to open an account with no problem. I prefer to use a British Building Society rather than the plethora of international institutions that I know little about. Reviewed on: 17th June 2022

Self explanatory

4
Excellent voting website, straight forward Reviewed on: 17th June 2022

Dudley Building Society Branch Review

5
Kerry provided excellent service Reviewed on: 31st May 2022

Dudley Building Society Branch Review

5
Staff were helpful and friendly everything was well explained and clear. Service was excellent Reviewed on: 31st May 2022

Dudley Building Society Branch Review

5
Excellent service and communication from Brenda Reviewed on: 31st May 2022

Dudley Building Society Branch Review

5
I was greeted with a nice smileand caring way Reviewed on: 31st May 2022

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