Smart Money People Logo

Dudley Building Society: Savings reviews

4.87
Based on 3,733 reviews, last reviewed 14th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First Class Service with a personal touch. First class service from Esther sorting my power of attorney out for my husband and myself in order to make better use of our savings with Dudley Buil... Read more Reviewed on: 14th March 2026
G L H's avatar
G L H

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Dudley Building Society Savings reviews (3733)

Dudley Building Society Branch Review

5
Loved friendliness of staff member. Came across very helpful and knowledgeable. My experience was personalised to me. Reviewed on: 18th March 2022

Dudley Building Society Branch Review

5
Young lady was so helpful today which saved me going home. She was really kind - would not get that service in a bank! Reviewed on: 18th March 2022

Customer service

5
I had some questions about my options for a maturing savings product. I used the secure messaging facility. The customer service staff were very helpful and quick responding. Reviewed on: 16th March 2022

Dudley Building Society Branch Review

5
Lauren was very helpful and friendly. Reviewed on: 14th March 2022

Dudley Building Society Branch Review

5
Good friendly and personal service. Thank you! Reviewed on: 14th March 2022

Dudley Building Society Branch Review

5
Good, but Head Office could do better! Reviewed on: 14th March 2022

Savings review

5
Very good very polite good phone manger very helpful Reviewed on: 14th March 2022

1st class customer service

5
Always helpful, respectful & knowledgeable- if they don’t know the answer, they find it & come back to you! Reliable! Reviewed on: 8th March 2022

Positive savings and service

5
I have always found the Dudley to be 'people friendly' in everyway since we joined them. Their savings accounts are good value in terms of the interest and my regular saver maintained it's original interest throughout the pandemic, when other financial institutions were dropping theirs. One of the best things about the Dudley is the personal service you always receive whether in person or on the phone. Their little 'shops' have been a godsend during pandemic when many others closed or went purely electronic, the Dudley always had staff available to help and chat to. Cannot recommend them enough. Reviewed on: 7th March 2022

Excellent Regular Savings account

5
Regular savings rate remained at 1% with a high monthly limit of £500 throughout the pandemic when many other interest rates fell Reviewed on: 7th March 2022

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products