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Dudley Building Society: Savings reviews

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4.87
Based on 3,740 reviews, last reviewed 9th May 2026
41% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Wonderful Bridgnorth! I was delighted to discover that a branch had been opened in Bridgnorth, my home town, and very pleased to have an account that still offers a passboo... Read more Reviewed on: 9th May 2026
Sara's avatar
Sara

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3740)

Service

3
As usual friendly service. Perhaps a good idea to have a second person checking on the queue as at times long waits e.g. last time 15 minutes as customer in front of me had complicated business and nobody else came out to serve. Cashier should have called for assistance. Reviewed on: 14th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent service

5
Jackie was welcoming and always has a smile on her face, she dealt with my enquiry quickly. Reviewed on: 14th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Professional, knowledgeable staff

5
I visited the Brierley Hill branch and spoke to a Brenda. I asked for information on an ISA and asked for tax receipts and to also confirm a change of address. Brenda was professional, knowledgeable and friendly. All round a pleasant and productive visit Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Perton branch review

5
Service always prompt, polite and friendly Reviewed on: 13th July 2021
Perton branch customer's avatar
Perton branch customer

Brierley Hill branch review

5
Took out money and a cheque, it was a lovely experience as ashe made me laugh and had a nice chat Reviewed on: 13th July 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Customer service

5
Everyone in your brierley hill branch are absolutely lovely, always professional, always courteous, always with a smile ,you can tell they are a good team all working together . Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent customer service

5
Very useful having a society on our doorstep, very friendly staff. Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very good service

5
Nice to speak to and very helpful thank you Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent service once again

5
Easy visit to the Dudley branch today. Short wait and then served with a smile and very satisfied with the service. Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Perton branch review

5
Excellent customer service as always Reviewed on: 12th July 2021
Perton branch customer's avatar
Perton branch customer

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