Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Dudley Building Society Savings reviews (3765)

Service

5
Friendly efficient and relitivly quick Reviewed on: 21st July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Perton branch review

5
Easy access staff always smiling and friendly Reviewed on: 19th July 2021
Perton branch customer's avatar
Perton branch customer

Excellent

5
I came to the Dudley branch today and I was served by a lady called Brenda. She very very welcoming and friendly. I wasn’t kept waiting for long and she dealt with my transaction quickly. Afterwards she also talked me through the process of accessing my account online. Reviewed on: 19th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly service

5
Always receive a friendly and helpful welcome . Reviewed on: 19th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great customer service

5
Polite and helpful Staff, comprehensive advice with transactions. Reviewed on: 19th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Perton branch review

4
Always very helpful, please open to 5 pm again Reviewed on: 18th July 2021
Perton branch customer's avatar
Perton branch customer

sometimes information limited and tend to try pushing toward online everything which i do not want

3
basically imoved some money to yourselves some years ago as your interets rates were good and the customer experience was too. However I feel more and more not just yourselves but feel no eg no isa's now from you which is disappointing and offering better rates to do online which I HATE the thought of. I want to see people face to face if i have an issue not press buttons to be put through to people who then do not know you only by an account number. I like the on street presence!Please keep this not just for me but for many older people who do not use computers and online is not ass SAFE as it should be . you hear bad stories daily! God Forbid it goes away from the PERSONAL EXPERIENCE IT IS NOW. Reviewed on: 18th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
No probelms dealing with my account when my father passed away. Very easy to deal with BH branch Reviewed on: 17th July 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Perton branch review

5
Always made welcome by the staff Reviewed on: 17th July 2021
Perton branch customer's avatar
Perton branch customer

Perton branch review

5
Each time I visit staff very helpful, 1st class customer service Reviewed on: 16th July 2021
Perton branch customer's avatar
Perton branch customer

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill