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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Gornal Wood Branch review

5
Equal till - Queries should be handled away from tills Reviewed on: 21st May 2021
Gornal Wood Branch customer's avatar
Gornal Wood Branch customer

Perton Branch review

5
Everything done well and efficiently Reviewed on: 21st May 2021
Perton Branch customer's avatar
Perton Branch customer

Brierley Hill Branch review

4
Good int rates, traditional passbook a/cs avaiable Reviewed on: 21st May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Gornal Wood Branch review

5
I like the security of having a passbook Reviewed on: 20th May 2021
Gornal Wood Branch customer's avatar
Gornal Wood Branch customer

Gornal Wood Branch review

5
Served straight away and with friendliness Reviewed on: 19th May 2021
Gornal Wood Branch customer's avatar
Gornal Wood Branch customer

Brierley Hill Branch review

5
Was very pleased that Cathy opened my account so quickly and we had a lovely chat while she did it Reviewed on: 19th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Telephone enquiry

5
Hoe refreshing and, these days, rare for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively. Reviewed on: 19th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Patient knowledgeable staff

5
Took their time with me, even though the office was getting busy (some customers were clearly getting impatient) and I felt that the service and advice was very good Reviewed on: 18th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill Branch review

5
Staff are always cheerfu and efficient Reviewed on: 17th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Gornal Wood Branch review

5
Had great difficulty finding payment form on new website. Branch had to find it for me Reviewed on: 16th May 2021
Gornal Wood Branch customer's avatar
Gornal Wood Branch customer
Reply from Dudley Building Society We really appreciate your feedback on the new website and we have now made amendments to ensure documents are easier to locate. We have created a new page called ‘Useful Savings Documents’. The link to this page can be found on the help and support section of the homepage, the savings menu drop down and the existing customers page. We hope that the changes will make it easier for you to find all of our useful documents in the future. Response date: 23rd June 2021
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Dudley Building Society

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