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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3765)

Brierley Hill branch review

5
Excellent service as registering probate on my dads account. she was just lovely and ad she knew him it made it more reasonable Reviewed on: 13th June 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Great service, had to reactivate my ISA had a lovely chat whilst she was doing it Reviewed on: 13th June 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Beneficial advice, I dont believe anything needs improvement at the moment Reviewed on: 13th June 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Been a member since 1983 you've always been first class Reviewed on: 12th June 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Never had any issues or concerns with any branch I have visited Reviewed on: 11th June 2021
Dudley branch customer's avatar
Dudley branch customer

JISA application

5
I opened a second JISA for my newborn daughter. Acc opening was quick and easy, staff was friendly and I fully recommend them to anyone. I hadn't brought my passport so the staff member held the account opening process for me so I could pop back and return with it. Amazing service from an amazing company. Reviewed on: 10th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
No improvements, personal service given Reviewed on: 9th June 2021
Dudley branch customer's avatar
Dudley branch customer

NEEDS TO INNOVATE

3
Staff are always very helpful on the telephone etc., but everything would be so much better if savings could be managed on-line Reviewed on: 9th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society We have now launched our brand new Online Service which allows you to manage your accounts with us whether you’re on the go or from the comfort of your home. Once registered you can view your existing accounts, send us secure messages, and apply for our One Year Regular Saver Online. All you need to register is an up to date mobile number on our system and your roll/reference or account number. To get started please visit dudleybuildingsociety.co.uk/online-service/ Response date: 23rd June 2021
Dudley Building Society Logo
Dudley Building Society

Efficiency and Personal Touch

5
The Dudley is a very efficient society, and the staff there provide a very friendly and personal touch. I live in the North West of England, and haven’t actually been to a branch. I deal with the Dudley online or via telephone. The customer service provided over the phone is second to none. I’m always made to feel like a very valued customer whenever I call. The transactions are always dealt with great attention and care. First class … simple as that. Reviewed on: 9th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
She is always so helpful and smiley Reviewed on: 8th June 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

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