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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,822 reviews, last reviewed 5th Aug 2026
196% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding customer service . Was seen by Safiya she was most helpful & understanding. She was knowledgeable & gave outstanding customer service giving the most valuable advice . Reviewed on: 5th August 2026
Verified source

Latest lowest rating:

2

Postal accounts very slow. Postal accounts very slow to obtain a response. Sent written request and completed form for new account opening, plus transfer and account closure, b... Read more Reviewed on: 21st July 2026
David's avatar
David
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3822)

In branch service review

5
A very small room to do business in, but otherwise fantastic. Reviewed on: 24th July 2025

In branch service review

5
I came in to sort out change of address for mine and my son's account and Carol was very helpful. Reviewed on: 24th July 2025

In branch service review

5
Great to still be able to speak to someone face-to-face. Reviewed on: 24th July 2025

In branch service review

5
Good experience overall. Email felt a little uneasy though when opening, links seemed suspicious. Reviewed on: 24th July 2025

In branch service review

5
Very friendly member of staff who went out of their way to make sure I could open an account today as I am not local to the branch. Reviewed on: 24th July 2025

Efficient friendly staff when I enquired about openi...

5
Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old fashioned service. Very impressed. Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Good, could be better

4
As a Building Society they have some good products and customer service. I do wish that their online service was better including allowing existing members to opon any new accounts online - rather than only a very limited selection Reviewed on: 18th July 2025
gt94sss2's avatar
gt94sss2

friendly service

3
friendly service but they make you change your password too often Reviewed on: 5th July 2025
deepdaleduck's avatar
deepdaleduck

Helpfulness at Dudley

5
I wish all financial institutions were as helpful and as knowledgeable about their products as the Dudley Building Society. Reviewed on: 1st July 2025
Margaret G's avatar
Margaret G

In branch service review

5
Great service in branch. All queries satisfied very quickly. No Queue. Reviewed on: 27th June 2025

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