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Dudley Building Society: Savings reviews

4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Friendly and good service .

5
Very understanding and courteous , when I rang up and enquired about your new account details and sort code that I needed for making sure that the standing order that I transfer once a month would be right. Thanks again great communications and down to earth understanding. Reviewed on: 21st October 2020

Mrs Patricia Morris

5
Customer service was excellent provided clear information on interest to match my needs. Taking care of my needs by providing and delivering professional advice Reviewed on: 21st October 2020

Gornal Wood branch review

5
Don't recommend anyone or anything Reviewed on: 20th October 2020

Kingswinford branch review

5
All very friendly and helpful. smiley faces Reviewed on: 20th October 2020

Dudley branch review

5
the staff are very helpful always pleasant and friendly Reviewed on: 20th October 2020

Good customer service

5
Following the recent changes, Dan gave good advice and checked my account to reassure that the payment had been received. He advised on future dealings with regard to covid. He was very polite and extremely helpful Reviewed on: 20th October 2020

Good prompt service

4
Called with a query about my ISA and got prompt and helpful advice and informatio Reviewed on: 19th October 2020

Excellent customer service

5
All questions answered promptly and courteously. Very friendly and helpful. Just what I would expect from a society who look after their customers. Well done! Reviewed on: 19th October 2020

Friendly and efficient service

5
Very friendly and efficient service Reviewed on: 19th October 2020

Enquiry

5
I was dealt with efficiently, politely and with knowledge Reviewed on: 19th October 2020

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