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Dudley Building Society: Savings reviews

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4.87
Based on 3,651 reviews, last reviewed 30th Sep 2025
27% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Laura is a very approachable, knowledgeable informative and easy communicator has helped me to make most of my savings using your products. A pleasure... Read more Reviewed on: 30th September 2025
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Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3651)

Happy Saver With 'The Dudley'

5
I am totally happy saving with The Dudley Building Society because they are local with competitive rates of interest,and offer good old fashioned service with a human touch thanks to their friendly welcoming knowledgeable staff . Reviewed on: 20th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Always friendly & helpful

5
I dont visit the branch often but service has always been friendly and efficient. Reviewed on: 20th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Staff very helpful and always friendly.

5
We have been saving with the Dudley ever since they opened their Perton branch and have always found it a pleasure to do business there thanks to the friendliness of the staff. Reviewed on: 19th June 2020
Knott's avatar
Knott

The Dudley Building Society is our society.

5
Friendly, community based society. It maintains its classical building society ethos of looking after its customers. It's never wavered from that aim. Reviewed on: 19th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

NICE AND EASY TRANSACTION

5
Went into the Perton branch and was greeted by the staff who were very helpful and pleasant ,in double quick time i was sorted and as a new customer i was impressed with the excellent service Thanks Reviewed on: 19th June 2020
Bob Morgan's avatar
Bob Morgan

Over The Counter Service

5
Excellent, professional service, especially in light of Covid 19 Reviewed on: 19th June 2020
Ivor Bufton's avatar
Ivor Bufton

Friendly and Helpful Staff

5
I am always satisfied with the way I am treated by the staff and now that the On-line facility is available for voting, I hope it will be extended to On-line banking in the near future. Reviewed on: 18th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

excellent customer sevices

5
visited Dudley building society found the staff helpful excellent service provided over the counter. Reviewed on: 18th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

NICE AND EASY TRANSACTION

5
WENT INTO THE PERTON BRANCH AND WAS GREETED BY A GENTLEMAN (WOLVES FAN) AND A LOVELY YOUNG LADY WHO WERE BOTH VERY HELPFUL WITH MY TRANSACTION WONDERFUL CUSTOMER SERVICE TOO ***** EXCELLENT SERVICE SHAME ABOUT THE INTEREST RATE Reviewed on: 18th June 2020
Bob Morgan's avatar
Bob Morgan

Great service, great rates!

5
I have a basic small monthly saver, which I have had for many years. I occasionally have a question, mainly annual telecall re interest paid (to do my tax return). Always a quick answer and pleasant telephone manner from the Society. Thank you! Reviewed on: 18th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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