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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3765)

Good prompt service

4
Called with a query about my ISA and got prompt and helpful advice and informatio Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent customer service

5
All questions answered promptly and courteously. Very friendly and helpful. Just what I would expect from a society who look after their customers. Well done! Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly and efficient service

5
Very friendly and efficient service Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Enquiry

5
I was dealt with efficiently, politely and with knowledge Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

New bank details

5
Telephoned to query new Dudley bank details as my bank said it could not recognise the payee details. I was told it was because they're a building society. Quickly sorted after a security check as to who l was. Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Positive

4
Good customer service. It would be good to have online access to all saving accounts. And online applications, not by post Reviewed on: 19th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thanks for your review. We are currently preparing for the launch of our Online Service. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 16th November 2020
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Dudley Building Society

Perton branch review

2
convenience of service to be considered Reviewed on: 18th October 2020
Perton branch customer's avatar
Perton branch customer

Kingswinford branch review

5
Friendly service and staff always helpful. especially during the lockdown / pandemic Reviewed on: 18th October 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Friendly service, staff always very helpful Reviewed on: 18th October 2020
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Perfect, Like to see us face to face Reviewed on: 16th October 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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