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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Gornal Wood branch review

5
That it could now open proper times not convenient for people who work Reviewed on: 10th October 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer
Reply from Dudley Building Society Hi, thanks for your review. We would like to apologise for any inconvenience caused by our branches closing at 1pm. There are other ways you can access the funds in your account and further details can be found on the Coronavirus support page on our website. We understand that not everyone will feel comfortable visiting our branches during the current opening times of 9am-1pm, and therefore we want to offer our vulnerable members the opportunity to make a private appointment with us once the branch has closed to the general public at 1pm. Appointments can be made for an essential service in all of our branches on Mondays, Wednesdays and Fridays, between 1.30pm and 4pm. We feel very fortunate that we have been able to stay open throughout the coronavirus pandemic and later this year, we are looking to launch an Online Services to make it easier to manage your finances at home. By doing this, we hope that we can cater to all our member’s needs. Response date: 16th November 2020
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Dudley Building Society

Kingswinford branch review

5
Staff friendly, helpful and knowledgeable Reviewed on: 10th October 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Kingswinford branch review

5
Fab branch in K'ford and B hill staff always friendly and helpful Reviewed on: 9th October 2020
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Kingswinford branch customer

Kingswinford branch review

5
The personal touch given by dedicated staff Reviewed on: 9th October 2020
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Kingswinford branch customer

Gornal Wood branch review

5
Lady was very good and professional Reviewed on: 7th October 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Kingswinford branch review

5
I ike it that you have a passbook, which is the reason why I chose Dudley BS Reviewed on: 7th October 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Keep doing what you're doing :-) Reviewed on: 5th October 2020
Dudley branch customer's avatar
Dudley branch customer

Perton branch review

5
Friendly staff and always helpful Reviewed on: 4th October 2020
Perton branch customer's avatar
Perton branch customer

Kingswinford branch review

5
Kingswinford staff are very helpful and friendly Reviewed on: 4th October 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Kingswinford branch review

5
Access to branch, friendliness of staff Reviewed on: 3rd October 2020
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Kingswinford branch customer

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