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Dudley Building Society: Savings reviews

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4.87
Based on 3,651 reviews, last reviewed 30th Sep 2025
27% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Laura is a very approachable, knowledgeable informative and easy communicator has helped me to make most of my savings using your products. A pleasure... Read more Reviewed on: 30th September 2025
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Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3651)

Efficient contacts.

5
Efficient replies to questions in a professional manner. Employee knowledge seems impressive and is always delivered in a pleasant style. Quick responses to questions in a number of communicative forms. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly

4
Generally staff are friendly but they are always helpful. Have dealt with people in venue and telephone, most supportive. However in recent times not being able to access some things simply on line would have aided. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Will certainly recommend

4
Products suit my requirements at the moment Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Saving

4
Staff are very help wrt new and improved products Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very good and helpful building society.

5
Very helpful and friendly staff. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful

4
Great Building society . Some of the way of working looks a bit out dated. But very personal and friendly . Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly & local building society

4
I have always held an account with Dudley building society since I was a small child. I have found it to be a good little building society. Staff are always friendly and helpful. Interest rates are usually ok. My only issues are the queue times in your branches! I always seem to have to wait ages! Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
The friendly greeting and welcoming smile makes visiting the Kingswinford branch a real pleasure. Plus the prompt and courteous service. Keep it up Lisa and the team! Reviewed on: 13th June 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Kingswinford branch review

5
Exceptional service received from Safiya whom I feel is an asset to the Building Society. Rates are not the best but service is excellent Reviewed on: 9th June 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

5
Very polite and helpful, always ready to help Reviewed on: 29th April 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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