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Dudley Building Society: Savings reviews

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4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3735)

Review of the Dudley Building Society, Savings:

Member Review

5
Local and friendly service. Good advice. Reviewed on: 3rd February 2018
Gornal Wood Branch review's avatar
Gornal Wood Branch review

Friendly & local building society

4
I have always held an account with Dudley building society since I was a small child. I have found it to be a good little building society. Staff are always friendly and helpful. Interest rates are usually ok. My only issues are the queue times in your branches! I always seem to have to wait ages! Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
The friendly greeting and welcoming smile makes visiting the Kingswinford branch a real pleasure. Plus the prompt and courteous service. Keep it up Lisa and the team! Reviewed on: 13th June 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Kingswinford branch review

5
Exceptional service received from Safiya whom I feel is an asset to the Building Society. Rates are not the best but service is excellent Reviewed on: 9th June 2020
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Kingswinford branch customer

Gornal Wood branch review

5
Very polite and helpful, always ready to help Reviewed on: 29th April 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Personal service, very convenient Reviewed on: 23rd April 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Like the personal service not just treated as another customer. Dislike the queues due to just 2 windows Reviewed on: 15th April 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Friendly staff, convenient branch Reviewed on: 15th April 2020
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Gornal Wood branch customer

Gornal Wood branch review

4
As the only bank / Society in Gornal it can get busy. But staff always nice and helpful Reviewed on: 11th April 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Personal contact making appointment very easy. Efficient. Reviewed on: 9th April 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Better rates. Saved me having to make an appointment in the branch. Reviewed on: 5th April 2020
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Gornal Wood branch customer

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