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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,727 reviews, last reviewed 4th Mar 2026
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026
Philip G's avatar
Philip G

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

Concern

5
Fast efficient service excellent Reviewed on: 29th November 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 24th December 2024

In branch service review

5
Very good and useful information provided on current savings matters. Reviewed on: 24th December 2024

In branch service review

5
Phone call to find out about opening suitable account. Appointment offered. All aspects of account chosen clearly explained. Reviewed on: 24th December 2024

In branch service review

5
Friendly and helpful. I chose Dudley Building Society because it is branch based. Reviewed on: 24th December 2024

Excellent rate & service

5
Excellent fixed rate 4.4% savings account for 18 months. Knowledgeable and professional but friendly service on the phone to help open the account. Documents and passbook sent promptly. Highly recommended. Reviewed on: 21st December 2024
Delighted customer's avatar
Delighted customer

In branch service review

5
A really good experience - cup of coffee offered as soon as we arrived! Very friendly, nothing too much trouble. Perfection - well done!. Reviewed on: 17th December 2024

In branch service review

5
Professional, informative, knowledgeable, helpful. Reviewed on: 16th December 2024

In branch service review

5
I like that it's a local building society, and have always received good service from pleasant staff. Chelsea at Brierley Hill has been very helpful at guiding us through our paperwork at a difficult time. Reviewed on: 29th November 2024

In branch service review

5
It was straightforward to open a new account, it was done with professionalism and staff were very helpful and friendly. Reviewed on: 29th November 2024

In branch service review

5
Jo has really helped me today and has great customer service. Reviewed on: 29th November 2024

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