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Elephant Insurance: Car insurance reviews

2.87
Based on 73 reviews, last reviewed 23rd Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
37%
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19%
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7%
See only 2 star reviews
3%
See only 1 star reviews
34%

Latest highest rating:

5

Low cost and easily accessible advice Low cost and easily accessible advice Reviewed on: 5th September 2024
Edmond 's avatar
Edmond

Latest lowest rating:

1

Stay away I take cover out from elephant insurance and after a few weeks calll me for validation of point u dont have at that time charges me 25 pounds administ... Read more Reviewed on: 23rd September 2025
moo mo's avatar
moo mo

About this product

Elephant provide car insurance policies for customers in the UK.

You can manage your Elephant car insurance policy anytime via the mobile app. Elephant car insurance policies come with a range of benefits as standard including windscreen repair, battery cover for hybrid and electric cars and driving in Europe.

Elephant car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Elephant before, you can also leave a review and share your experience.

Elephant Insurance Car insurance reviews (73)

Review of the Elephant Insurance, Car insurance:

Great customer service

5
I have had to contact Elephant a few times regarding renewal of my insurance policy. Any time I have contacted the team they are always very friendly and helpful. They took the stress out of the procedure and I found it very quick and stress-free. Reviewed on: 9th July 2017

brilliant

5
i am very happy with the service that has been provided for me by my insurance company that is Elephant. They are the first company that i ever used for my car insurance when i first learnt to drive and i have renewed through them twice as they are definitely the best deal. They deal with all my documents online and always ring me to find me the best deal. Any time that i have made a change to my policy, e.g. adding a person, they have dealt with this positively and efficiently and always updated my documents very quickly. I have never ever had a problem with anything to do with my car insurance and for this reason, i give them a glowing review. Their team are extremely friendly and i would recommend them to friends and family without hesitation. Reviewed on: 26th March 2015

Great call centre

4
Great service and call centre staff seemed to really value me being such a loyal customer (6 years so far)! Would recommend easily! Reviewed on: 27th October 2014

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