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Endsleigh: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 4.68 (563 reviews)

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4.62

Based on 563 reviews, last reviewed 22nd Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Ai don't no Sorry ai don't no oat is dis thank Reviewed on: 16th March 2023

Latest lowest rating:

1

Unfriendly, inefficient, worst ever Insurer. I was badly treated by Endsleigh, to the extent that I cancelled my policy although it had some months to run. A refund was promised but never materi... Read more Reviewed on: 22nd August 2023

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About this product

On 18 October 2024, Endsleigh completed its merger with Howden. For Endsleigh clients, the service remains the same, via your usual contacts, but no new car insurance policies are sold under the Endsleigh brand.

Endsleigh Car insurance (discontinued) reviews (563)

Review of the Endsleigh, Car insurance (discontinued):

avoid

I had an accident. Uninsured driver hit me in the back, admitted it was his fault, police came, they have taken statements. Called the insurance and informed them about incident and was left with nothing. Had to arrange transport for the car. Before they contacted me again I had 10 calls from so called solicitors, regards to the accident. Had to chase them for anything to be done. Almost each time I had to give them the details of the accident (when, where, who etc.) I gave them the police ref number 4 times. Almost 3 weeks since incident they send me some form regards the accident because it wasn’t clear whose fault it was. To top it up I’ve waited almost a week for someone to come and pick my car up and provide courtesy car. Which was taken back after few days, because my car got written off; and here the real fun starts here. After they written off the car (leaving me without a car) and me sending back the form, I received a letter from their solicitors that they will make a claim to MIB in my name and they asked same stupid questions. Called them to cancel the insurance (as I have no car) and they said it would cost me 740 pounds! Because I made a claim and it doesn’t matter that the incident wasn’t my fault, not mentioning I lost the ncd because they couldn’t get the costs back. Now it is 4 weeks since the incident and I have no car but have to pay the insurance, so I bought a car ( 2002 carisma ) and called them to change the car on policy. I had a corsa 2005 bought a carisma 2002 and they said I can change the car but the premium will be 220 a month ( was 140) They are useless and they rip off. Reviewed on: 23rd August 2016

Unfriendly, inefficient, worst ever Insurer.

I was badly treated by Endsleigh, to the extent that I cancelled my policy although it had some months to run. A refund was promised but never materialised and I was so pleased to be rid of them that I did not pursue it. Reviewed on: 22nd August 2023

Ai don't no

Sorry ai don't no oat is dis thank Reviewed on: 16th March 2023

great company

Very helpfull very quick to answer calls Reviewed on: 2nd October 2021

Good customer service

I found endsleigh is good in customer service Reviewed on: 2nd October 2021

Good service

Good service, very happy, help always there when needed Reviewed on: 1st October 2021

Talk to a human

I've been using Endsleigh since the 1990's and enjoy the personal service they deliver. Reviewed on: 1st October 2021

GOOD COMPANY

This is Very Reliable company and good service to customers Reviewed on: 30th September 2021

Excellent service provided

Good price along with excellent service provided Reviewed on: 28th September 2021

Professional understanding

Always happy to help you when you most need them through hard times Reviewed on: 28th September 2021

It is very good company.

I am very happy, and recommend this company. Reviewed on: 28th September 2021

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