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first direct: Current Account reviews

Name: Current Account
Rating: 4.71 (1425 reviews)

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4.71

Based on 1,425 reviews, last reviewed 24th Feb 2026

6100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always there when I need them Always there when I need them, I recently had my card skimmed while on holiday and had numerous fraudulent transactions made - thankfully notification... Read more Reviewed on: 24th February 2026

Latest lowest rating:

1

I have been a customer of First Direct for 34 years... I have been a customer of First Direct for 34 years so I know this bank very well For 33 years I often recommended it to friends but this past year th... Read more Reviewed on: 29th October 2025

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About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

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first direct Current Account reviews (1425)

Easy to use, great service

Easy to access, easy to use, great service Reviewed on: 25th December 2018

Excellent

A bank and customer service worth shouting about Reviewed on: 21st December 2018

Easy to deal with

A bank that does what you ask with no fuss, they deal with your queer and that is all no questions about buying other products. An excellent service. Reviewed on: 20th December 2018

Brilliant Bank

I have banked with first Direct for over 15 years. I would recommend this bank because of the excellent customer service and the security system which is used when logging in to my online accounts. Reviewed on: 18th December 2018

Easy to use, excellent customer service

I'm a long-time user of First Direct and can't fault them for their service over 25+ years. This product is easy to use and access and gives me what I need. Reviewed on: 18th December 2018

Great service

Easy to navigate website & excellent customer service Reviewed on: 18th December 2018

Great bank in every way.

Been with first direct for over 20 years, never once i had a cause to complian .Always there for you even on Christmas day! Very efficient and clear policies Reviewed on: 18th December 2018

Easy banking

Easy banking, great online access and friendly staff at the end of the line when you need them. Reviewed on: 17th December 2018

Great

Great all round but bit over the top on security Reviewed on: 17th December 2018

Good all round

Good service and bonus but security a bit over the top Reviewed on: 17th December 2018

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