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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021
Belfastboi's avatar
Belfastboi

Definitely recommend

5
Very positive experience, car finance approved straight away, staff very nice amd helpful Reviewed on: 29th April 2025
Irina's avatar
Irina
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
First Response Finance's avatar
First Response Finance

Excellent customer service, really quick response, h...

5
Excellent customer service, really quick response, had the car we wanted within days! Reviewed on: 29th April 2025
Huw M's avatar
Huw M
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

Brilliant customer service very informative

5
Brilliant customer service very informative Reviewed on: 29th April 2025
Steve C's avatar
Steve C
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
First Response Finance's avatar
First Response Finance

Absolutely outstanding from the start

5
From the very start of me taking out my finance they have been out of this world, the contact has always been great, the customer service skills are on point by every team I’ve dealt with within the department. I had an issue with a car of mine breaking badly after 2 months of purchase and they went above and beyond to help me and get the issue resolved. I have always been apprehensive of getting a finance car out but first response have truly been the best. I have recommended to so many friends and family who think about finance. Reviewed on: 29th April 2025
Shannon B's avatar
Shannon B
Reply from First Response Finance Thank you Shannon, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
First Response Finance's avatar
First Response Finance

Very friendly staff polite and very helpful

5
Very friendly staff polite and very helpful Reviewed on: 29th April 2025
ste o's avatar
ste o
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
First Response Finance's avatar
First Response Finance

I let the motor dealer organise finance as I haven'...

5
I let the motor dealer organise finance as I haven't had a car on finance for 18yrs, I do feel the interest rate is high and commissions . Reviewed on: 29th April 2025
Derek R's avatar
Derek R
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

A personal company with a heart and an ear for liste...

5
A personal company with a heart and an ear for listening , service is always spot on with no issues at all Reviewed on: 29th April 2025
Bryan t's avatar
Bryan t
Reply from First Response Finance Thank you Bryan! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025
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First Response Finance

Great people to deal with, easy to speak to and unde...

5
Great people to deal with, easy to speak to and understanding Reviewed on: 29th April 2025
Kev's avatar
Kev
Reply from First Response Finance Thank you Kev, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

Found you very helpful and if there was a problem th...

5
Found you very helpful and if there was a problem then you was there to resolve if right away Reviewed on: 29th April 2025
Graham R's avatar
Graham R
Reply from First Response Finance Thank you Graham, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

I’ve used first response twice both times they have...

5
I’ve used first response twice both times they have been great Reviewed on: 29th April 2025
Katy w's avatar
Katy w
Reply from First Response Finance Thank you Katy, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

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