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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Very easy and quick process, customer service were r...

Very easy and quick process, customer service were really helpful Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Tancholini! Response date: 29th April 2025

It was a first class experience.

It was a first class experience. It was professional and seamless Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

They were really helpful setting ut all up for me

They were really helpful setting ut all up for me Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

They were very friendly and helped me all the way...

They were very friendly and helped me all the way Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

I have had car finance twice now with first response...

I have had car finance twice now with first response and the whole process was so smooth. One of the cars I bought had to be returned to the dealer as it was not fit for purpose and they even dealt with the dealer as he refused to accept the car was faulty, within days the car was returned thanks to first response Reviewed on: 29th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Leah! We hope you're happy with your new car. Response date: 29th April 2025

been a customer over 20 years great all round service

been a customer over 20 years great all round service Reviewed on: 29th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Wagne! We hope you're happy with your new car. Response date: 29th April 2025

I've been with these for 4 years just took out a sec...

I've been with these for 4 years just took out a second finance agreement wouldn't use anyone else Reviewed on: 29th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Carolyn! We hope you're happy with your new car Response date: 29th April 2025

Straight forward process on all three cars I brought...

Straight forward process on all three cars I brought using this company. It's easy to apply and no fuss Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

No hassle no longer waiting just a phone call and my...

No hassle no longer waiting just a phone call and my finance was sorted Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 29th April 2025

Very plate and a nice car went through straight away...

Very plate and a nice car went through straight away no messing around Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 29th April 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Excellent service

Very easy and quick process, customer service were r...

It was a first class experience.

They were really helpful setting ut all up for me

They were very friendly and helped me all the way...

I have had car finance twice now with first response...

been a customer over 20 years great all round service

I've been with these for 4 years just took out a sec...

Straight forward process on all three cars I brought...

No hassle no longer waiting just a phone call and my...

Very plate and a nice car went through straight away...

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