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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Amazing finance service and very polite

Amazing finance service and very polite Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Carmine! Response date: 30th April 2025

Very nice and good

It’s very good to be with you and lm very happy with your performance Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 30th April 2025

Good communication skills

Good customer service easy to talk to and very helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Maxine for the five-star review! Response date: 30th April 2025

Staff are very friendly, helpful and professional.

Staff are very friendly, helpful and professional. Every time I’ve had to contact them (which has only been twice) I’ve had a resolution before phone call ended. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 30th April 2025

Good customer service and very quick and easy process

Good customer service and very quick and easy process Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Chelsea for the five-star review! Response date: 30th April 2025

Simply Simple

Great to deal with a real person when it mattered, then a slick, easy online process to complete everything! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Matt! Response date: 30th April 2025

I had a very good experience in terms of my finance...

I had a very good experience in terms of my finance and helped with the finance without having to many issues great service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Naman! Response date: 30th April 2025

I have excellent experience in first time

I have excellent experience in first time Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Manpreet for the five-star review! Response date: 30th April 2025

When others said no i have stayed with them now for...

When others said no i have stayed with them now for over 7years Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Christopher! We hope you're happy with your new vehicle. Response date: 30th April 2025

Very helpful to bring u on the road in few days I ha...

Very helpful to bring u on the road in few days I had a very good experience The customer service is excellent and very helpful I really appreciate and will recommend to others Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Tariq! Response date: 30th April 2025

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