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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Customer service is second to none.

Customer service is second to none. I paid a chunk off my car and reduced my monthly payment. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Claire for the five-star review! Response date: 30th April 2025

Very easy to arrange with help regarding any questio...

Very easy to arrange with help regarding any questions that I had. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stuart! Response date: 30th April 2025

I got financed within a few minutes and this was the...

I got financed within a few minutes and this was the second time as well. I didn’t use it last time as I wasn’t ready but this time around I was able to use the finance and added help to get my dream car Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Walter! Response date: 30th April 2025

Great fast customer service , helpful and very well...

Great fast customer service , helpful and very well organised service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Janie! Response date: 30th April 2025

Friendly staff, very informative

Friendly staff, very informative Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Georgia! Response date: 30th April 2025

Great company, easy to deal with

Great company, easy to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jerry! Response date: 30th April 2025

First response finance approved my finance when no o...

First response finance approved my finance when no one else would. Any concerns or worries I had were always dealt with very quickly, and they put my mind at ease. Most importantly I felt like I was listened to and treated like a human being Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Kirsty! Response date: 30th April 2025

quick and simple

everything was sorted in less than a week from first contact to collecting car Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adrian! Response date: 30th April 2025

They treat you as a person and takes all circumstanc...

They treat you as a person and takes all circumstances into consideration, I just wanted to relay my thanks to them as a fantastic company! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Matthew! Response date: 30th April 2025

Just when I was out of ideas to get my family a car,...

Just when I was out of ideas to get my family a car, I came across first response. They didn't shut me down, they accepted me and within the week I had my very own car. I am so so grateful Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Victoria! Response date: 30th April 2025

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