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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent and satisfactory service

5
Excellent and satisfactory service Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Ehsan! Response date: 30th April 2025
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First Response Finance

Efficiency, flexibility and affordable rates.

5
Efficiency, flexibility and affordable rates. Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Kai! Response date: 30th April 2025
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First Response Finance

Been using them for many years never had a problem a...

5
Been using them for many years never had a problem always very helpful Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Alison! Response date: 30th April 2025
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First Response Finance

Everything was straight forward from start to finish

5
Everything was straight forward from start to finish Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Emma! Response date: 30th April 2025
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First Response Finance

I recently bought a new car, no other lending compan...

5
I recently bought a new car, no other lending company would accept me due to what bank card I had but first response did! Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Paige! Response date: 30th April 2025
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First Response Finance

Great service and product, excellent customer support

5
Great service and product, excellent customer support Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Perry for the five-star review! Response date: 30th April 2025
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First Response Finance

Very helpful and courteous overall pleasant experience

5
Very helpful and courteous overall pleasant experience Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Mil for the five-star review! Response date: 30th April 2025
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First Response Finance

Quick response and fast acceptance

5
Quick response and fast acceptance Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Jacob for the five-star review! Response date: 30th April 2025
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First Response Finance

Great experience

5
Great experience, lovely guy was super patient sorting my car finance, explained everything Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025
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First Response Finance

Been with this finance company has been the best one...

5
Been with this finance company has been the best one o have been with. They have been very supportive towards me. They also listen to you when you need help, and always put your needs first. Iv spoken so much about this company to many, they deserve everything, the staff are so polite helpful and they no how to help people in desperate need. Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Heledd! Response date: 30th April 2025
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First Response Finance