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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

They are good finance company and had no problem at...

They are good finance company and had no problem at all Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rachel for the five-star review! Response date: 30th April 2025

Review of First Response Finance

The rate offered was higher than expected but the process was seamless. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Higino for the five-star review! Response date: 30th April 2025

Fantastic always there when you need them very relia...

Fantastic always there when you need them very reliable and honest Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Matt! Response date: 30th April 2025

Awesome help me get a new bike thank you

Awesome help me get a new bike thank you Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Dean! We hope you're happy with your new bike. Response date: 30th April 2025

Great service from start to finish and great aftercare

Great service from start to finish, also aftercare has been great even great advice with any problems I've had with the car Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

They were easy to talk too and really helpful.

They were easy to talk too and really helpful. Answered all my questions quickly made getting the finance a good experience Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

Very helpful easy to work with good customer service...

Very helpful easy to work with good customer service quick response Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 30th April 2025

I haven’t had a car in such a long time and was deli...

I haven’t had a car in such a long time and was delighted when i got approved first response made everything feel so seamless and easy my mind was made fully at ease Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Martika Response date: 30th April 2025

Great service from start to finish of my account

Great service from start to finish of my account Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Grant! Response date: 30th April 2025

I wasn’t accepted from some companies but with the h...

I wasn’t accepted from some companies but with the help to first finance I was able to buy a new motorbike and get on the road within days of applying Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Marcus! Response date: 30th April 2025

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