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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

First response car finance is your go to car finance...

First response car finance is your go to car finance company if you’re looking for a genuine and reliable finance company. They are efficient, easy to deal with and more so understanding. I’ve been dealing with them for the past 7 years and with the friendly, yet professional staffs at their disposal. I have no regret doing business with them. Whether good or bad credit, get on the phone and you will get yourself a car to drive home. Definitely recommends to anyone as I’m with a third car off them this year. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new vehicle. Response date: 30th April 2025

First response first rate

I’ve been a customer of first response finance for a number of years now having had various cars and motorcycles financed by them albeit at first my credit was very very poor and they managed to finance me at a budget I could afford and over the years they have continued financing me and my credit with them has got to a rate close to the high street lenders they don’t judge you for having poor credit they find a solution which works for you I would highly recommend them to anyone they do weekly payments if you’re weekly paid so you’re not overstretching yourself to meet a monthly amount like most other finance companies Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your new vehicle. Response date: 30th April 2025

They are so nice , and professional

They are so nice , and professional Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Robert! Response date: 30th April 2025

Responded wickedly and price was cheaper

Responded wickedly and price was cheaper Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Aldrin for the five-star review! Response date: 30th April 2025

Over all good tho cars had few faults I've had to pa...

Over all good tho cars had few faults I've had to pay out on other wise love the car Reviewed on: 28th April 2025

Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025

First response car finance

First response finance is an excellent car finance provider and have always treated us with respect and always found the right solution for our needs and customer service representative have always been courteous and provided us with what we asked for Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

They went the extra mile!

I needed finance for a car after mine literally blew up, First response went the extra mile in helping me and got me mobile - a car where I live is very much a necessity Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jim! We hope you're happy with your new car. Response date: 30th April 2025

PCP and low funding level a nuisance for my next mot...

PCP and low funding level a nuisance for my next motorcycle, will cause me to look elsewhere. 6 months ago experienced lethargy and caused the loss of a new motorcycle. Since then service has been fine. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 30th April 2025

Just simply great.

Just simply great. All i needed for what I needed. Helped me all the way step by step. As I say great Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Darren for the five-star review! Response date: 30th April 2025

Very helpful, fast and no nonsense

Very helpful, fast and no nonsense Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Alexandra for the five-star review! Response date: 30th April 2025

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