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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Really helpful advisors, always there to help regard...

Really helpful advisors, always there to help regardless of your situation Reviewed on: 6th June 2024

Great - easy application process, and I got to talk...

Great - easy application process, and I got to talk to an actual person rather than just being “filtered out” by an automated system. Very pleased! Reviewed on: 6th June 2024

Been with first response for years and always had go...

Been with first response for years and always had good customer service. Helpful friendly staff and always kept updated throughout application. Application quick and easy. Reviewed on: 6th June 2024

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Top company for car fiance

Got my 1st car 2022 but was wrote off by another car but first Responce help me get another car asap sorted out the fiance an had another car before my hire car went back will be getting another car wen I payed this car off thanks again Reviewed on: 6th June 2024

Praise praise and more praise

I am a repeat customer of First Response having used them for years for multiple car finances. Always easy to get in touch with and easy to switch vehicles. They are the wizards of car finance! Thanks team First Response. Looking forward to switching cars again soon Reviewed on: 6th June 2024

2nd time I have used them

Financed a car from them just over 3 years ago. I had a few months left to pay but wanted a change. They financed me a new car very easily with a bonus as I was a returning customer Reviewed on: 6th June 2024

Excellent customer care when speaking to advisers wh...

Excellent customer care when speaking to advisers who are helpful and knowledgeable. Reviewed on: 6th June 2024

Always very helpful And always willing to do the bed...

Always very helpful And always willing to do the bedt for me Reviewed on: 6th June 2024

I have 2 cars on finance with first response and the...

I have 2 cars on finance with first response and they have always been quick, efficient and excellent with their customer seevice Reviewed on: 6th June 2024

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