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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

I have used first response twice and would use them...

5
I have used first response twice and would use them and recommend them again. More then helpful. Customer services is amazing and it makes the whole experience easy and reliable Reviewed on: 26th April 2024

Can’t fault them been amazing always keeping u upto...

5
Can’t fault them been amazing always keeping u upto to date with everything Reviewed on: 26th April 2024

Good for finance, and also cut the payment on time a...

5
Good for finance, and also cut the payment on time and customer service is very good Reviewed on: 26th April 2024

Vary easy to get finance and vary quick response.

5
Vary easy to get finance and vary quick response. Vary satisfying experience. Reviewed on: 26th April 2024

help is at hand

4
It's nice to get help when needed. Reviewed on: 26th April 2024

very polite and easy going people, even when issues...

5
very polite and easy going people, even when issues arise they are always understanding and friendly Reviewed on: 26th April 2024

Great company

5
Had 2 cars financed though them very helpful great company Reviewed on: 26th April 2024

They took the time to speak to me and went through m...

5
They took the time to speak to me and went through my financial history rather than just look at what my files said. The personal touch means a lot and they've given me a chance on now rather than judge me by previous mistakes I've made Reviewed on: 25th April 2024

First response are the best

5
First response has helped me with a total of 3 cars, my first car had issues in the first two weeks of owning the car and first response helped me fight to give the car back as it wasn’t fit for purchase, then I had another car for a year with them and they understood I needed to upgrade so helped me find my current car and I wouldn’t ask for anything else from them, they guys I’ve spoken to have been extremely helpful and would recommend these to anyone Reviewed on: 25th April 2024

Excellent professional service

5
Easy to contact, use and deal with the professional service. Very friendly staff offering great support. Reviewed on: 25th April 2024