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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy to apply, quick fuss free decision.

Straight forward easy process, from First contact to riding away in my motorbike. Reviewed on: 19th June 2025

Reply from First Response Finance Thank you! Response date: 27th June 2025

Great customer service

Allowed me to get a car with poor credit and had excellent intuitive customer service. Reviewed on: 19th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 27th June 2025

The services and the workers were excellent

The services and the workers were excellent Reviewed on: 19th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 27th June 2025

First response treated me as a human, not a number.

First response treated me as a human, not a number. They took a holistic approach to my needs and have just assisted me to purchase my second vehicle with them. They are genuine, honest and so helpful. Each time I have needed to give them a call they have been so brilliant, they go above and beyond for their customers and I couldn't think of one area with a room for improvement. Reviewed on: 19th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 27th June 2025

Good finance,fast approved for good and bad credit!

Good finance,fast approved for good and bad credit! Reviewed on: 18th June 2025

Reply from First Response Finance That's great to hear, thank you Dan! Response date: 19th June 2025

Honest review

First response were just fantastic to me from start to finish, they also kept me up to speed throughout the whole process and delivered exactly when they said they would deliver. First class from start to finish Reviewed on: 18th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 19th June 2025

Exceptional service

They provide excellent service and advice on all financial matters. their customer service is excellent and to perfect standards. Reviewed on: 18th June 2025

Reply from First Response Finance That's great to hear, thank you Grace! Response date: 19th June 2025

Easy going and fast.

Easy going and fast. Trustful and timely. They treat you with respect. Reviewed on: 18th June 2025

Reply from First Response Finance Thank you Ali for the five-star review! Response date: 19th June 2025

A classic service.

From day one of me calling to ask a question it was excellent service to all now if I run in a problem wonderful people. Reviewed on: 18th June 2025

Reply from First Response Finance That's great to hear, thank you Rodney! Response date: 18th June 2025

Quick decision quick payout very impressed

Quick decision quick payout very impressed Reviewed on: 18th June 2025

Reply from First Response Finance That's great to hear, thank you Desmond! Response date: 18th June 2025

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